Problem while dumping backup data in Client Side.Error :Error while dumping the Exchange Mail Boxes. Unable to create the PST file. MAPI_E_NOT_FOUND
Verify the file has an entry for the Microsoft Personal Folder store service. You can determine this by looking for the following information. If this information is not in the file then you need to add it in the proper sections:
Note: Please take copy of your "mapisvc.inf" file before making any changes.
[Services]
MSPST MS=Personal Folders File (.pst)
[MSPST MS]
Providers=MSPST MSP
PR_SERVICE_DLL_NAME=mspst.dll
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
PR_SERVICE_SUPPORT_FILES=mspst.dll
PR_SERVICE_ENTRY_NAME=PSTServiceEntry
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
[MSPST MSP]
34140102=4e495441f9bfb80100aa0037d96e0000
PR_PROVIDER_DLL_NAME=mspst.dll
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_DISPLAY_NAME=Personal Folders
PR_PROVIDER_DISPLAY=Personal Folders File (.pst)
For more information on the format of the MAPISVC.INF file see the following Microsoft article:
http://support.microsoft.com/kb/294470
After modifying the mapisvc.inf file, please check whether the Mailboxes get listed in Step 2 in the Backup -> Create Exchange Mailbox Backup page in the StoreGrid web console.