We run across lots of different types of spyware / malware in the course of doing business and spend countless hours dealing with removing them. There is no doubt that malware is a far worse problem than viruses for helpdesk support professionals. Luckily, we have found a FREE application that painlessly removes almost all of the pests we run across. Yes, you read that right - it's free to download and use the application to cure your computer woes! Of course if you would like to take it to the next level and have the application proactively monitor your system, you will need to buy a license.